TRAVEL DOCUMENTS & SERVICES:

Travel Documents:

Each guest must obtain a passport and any applicable visas for his or her tour prior to departure. If a guest is unable to obtain travel documents or is prohibited from entering the destination country, our standard cancellation policy will apply. Passports must be valid for at least six months after the trip ends. Non-U.S. citizens should contact the embassy or consulate of their destination countries to ensure they meet specific entry requirements.

Travel Documents:

As with most beautiful European resorts, travelling to them is an adventure and half the fun – which is why your trip with us begins at the destination. We generally suggest you rent a car and experience the quality of European roads. However, getting to your destination is equally easy via train, bus, private chauffer or helicopter in many locations.  

Most European trips begin with a Saturday arrival (afternoon) and a Saturday departure (morning), so please plan accordingly. Many of our guests like to arrive early or even stay for a few days after their trip. We can help you whatever type of transfer you prefer. 

Rental Skis/Poles/Bikes:

Due to overweight and sports equipment fees charged by the airlines, we recommend everyone bring their own ski boots. We have excellent ski/pole rental shops on-site at each destination and can arrange for these items – which, by the way, are included in the trip package.

The same goes for bikes. Most of our destinations have bike rentals on site – with road, MTB or E-bikes available – that are included in the trip package. If you elect to bring your own bike, please contact us to help arrange shipping through our partner, Trip Hero.

Golf Club Rentals:

Since golf clubs are very personal, we always recommend bringing your own clubs to Europe via either the airlines, or shipping them through our brand partner, Trip Hero. We are also working on a program with PXG where you can get fit for clubs in the USA and take delivery at your destination in Europe.

RELEASE OF LIABILITY & MISCELLANEOUS:

Traveler Profile:

After submitting your deposit, you will receive an Alpin Luxe LC Traveler Profile to complete. This profile must be signed and returned to Alpin Luxe LC within 10 days of receipt in order to finalize your trip. The Traveler Profile enables Alpin Luxe LC to be aware of any dietary restrictions, medical issues, sizing for promotional items, rental skis/poles, bicycles and understand any special requests you may have.

Traveler Code:

By submitting your deposit and completing your Traveler Profile, you agree to the following Traveler Codes:

• I have chosen a trip that suits my abilities, level of fitness, and state of health.
• I do not have any physical conditions or disabilities that are a hazard to me or other Alpin Luxe LC guests, staff and travelers.
• I have a valid passport and all visas, permits, certificates, and vaccinations required for international travel.
• I have a current and valid COVID-19 test (within 72 hours of arrival) indicating you have proven negative. With no accurate proof of a negative COVID-19 test, Alpin Luxe LC reserves the right to terminate my trip.
• I will read all pre-trip materials about clothing, medical requirements, and culture-specific etiquette.
• I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements, and room preferences. I understand that Alpin Luxe LC will make every effort to accommodate special requests but cannot guarantee they will be met.
• I will respect the laws and customs of countries visited and remain respectful of any Alpin Luxe LC destination resort, hotel, restaurant staff regardless of incident. In the event of an incident, Alpin Luxe LC staff will remediate the matter.
• I will follow environmental guidelines and regulations while on the trip in accordance with guide direction. Europeans are very environmentally conscious. Trash is always disposed of properly.
• I will respect the rights and privacy of fellow Alpin Luxe LC guests.
• I understand that group travel invariably involves compromise to accommodate the diverse desires, travel goals, personalities, and physical abilities of all group members. Alpin Luxe LC Travel hosts, coaches and guides may be required to improvise and exercise good faith, use discretion, and/or make decisions based upon group consensus. These decisions may not always please each individual, but are intended to satisfy the larger desires of the group.
• I understand that Alpin Luxe LC reserves the right to refuse service during a trip to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the leader determines that the person’s continuing participation may prove detrimental to the individual or the group.
• I understand a road less traveled means that access to medical facilities and evacuation services may be limited in certain areas. I accept the risks involved with adventure sports and wilderness exploration.
• I understand that weather is out of Alpin Luxe LC’s control.
• I will always wear a helmet when riding or skiing.
• I will not wear headphones when riding or skiing.
• I will consume alcohol responsibly. Alpin Luxe LC does not post bail or pay fines.
• I will be responsible for all and any damages made to a hotel room.
• I will not use my mobile phone while riding a bike.

If you do not consent to these regulations, you risk dismissal from the trip and returning home at your expense with no refund for the missed portion of the trip. Alpin Luxe LC reserves the right to decline or cancel a reservation should the individual’s health or behavior impede the welfare or enjoyment of fellow guests.

Release of Liability:

Alpin Luxe LC is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; collisions with skiers, bicycles, pedestrians, or automobiles; road conditions including but not limited to lack of shoulder and roadway surfaces affected by weather conditions; travel by plane, train, auto, boat, or other conveyance, or by bicycle, ski, horseback, foot, or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; epidemic/pandemic; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations or the adequacy of medical attention once provided.

Guests who fail to provide a signed Release of Liability prior to departure will not be permitted to join the trip and the standard Alpin Luxe LC cancellation policy will apply.

Limitations of Liability:

Alpin Luxe LC is not liable for expenses including meals, transportation, or hotel costs that are not specified as included in the trip cost but may be required to get to or from a trip start or end. Alpin Luxe LC reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and wellbeing of guests.

Miscellaneous:

While Alpin Luxe LC makes every effort to ensure the accuracy of our publications, we cannot be held responsible for typographical or printing errors, including prices.

Alpin Luxe LC recognizes that some guests may have severe food allergies. We make every effort to ensure that our suppliers are notified and prepared, but cannot guarantee that all requests will be accommodated.

Additionally, guests grant Alpin Luxe LC permission to take photographs or film recordings of trips for promotional and commercial use, without remuneration. The guest agrees to assign all rights, title, and interest they may have in or to any media in which their name or likeness might be used to Alpin Luxe LC. Guests agree that Alpin Luxe LC may use any testimonials regarding services rendered for promotional and/or commercial purposes without any remuneration. Alpin Luxe LC photography within this website is either copyrighted by Alpin Luxe LC or utilized with permission from individuals or resort properties.